How to get MAC code from O2

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Tips & Experience from other O2 users

geoff rudolf(20/11/2009 20:58:02)
 first telephone request over a week ago ignored - was told it would be text and e-mailed, nothing has been sent.
val(16/11/2009 11:54:50)
 i called them for more than an hour to request for it. they somehow blocked my online o2 account and i couldnt access it anymore. I called them for it, another an hour wasted waiting for someone to pickup the phone. They gave me a mac code but it is not recognised! I HATE O2!!
Callum Toser(22/07/2009 11:11:09)
 Absolutely terrible. Terrible internet service, months of lies and disapointment. Trying to get a MAC code from o2 is like trying to get blood from a stone.
Douglas Angell(06/06/2009 14:32:21)
 unable to get a mac code as it is the previous tenant who has the contract and I can not get in contact with them to cancel the account
Avril Hall(02/06/2009 13:05:41)
 Hi -had no problem getting MAC Code from orange - very helpful staff - Got it via E mail 24hrs later. Not yet decided whomoving to - MAC valid for a month
Dave(21/05/2009 16:21:20)
 you say its £50 to leave in contract but thats not correct - i called and they said it was my remaining contract months * monthly charge for me but customers who signed up before 2009 can leave for £50.
Kevin(06/05/2009 12:39:04)
 MAC was supplied but O2 carried on billing me as I hadn't phoned them to cancel the broadband account.They are still demanding money 3 months after MAC was used. I'd used the MAC system before and I've never had to phone a supplier up after using the MAC before. I'm not impressed with o@ at all.
James(15/04/2009 16:30:49)
 O2 know how to do thing properly unlike the Tiscali lot who were a constant nightmare to me, my Mac code arrived by email in 10 mins with clear instructions, they have provided a first class service for over a year now, I really felt sad to leave them for Sky broadband and TV package.