What is a MAC code?

  • You use MAC code to switch broadband providers without a downtime on your internet connection.*
  • MAC Is abbreviation for Migration Access Code and is 17-18 digit alphanumeric code.

How to get MAC code?

  • You need to call your broadband provider to get your MAC code - use the number listed below

Step-by-step guide to switch your broadband

Untitled Page
Current provider:

New provider:

Your phone number:
 (more accurate)
OR Your postcode:



More on how to request a MAC code over the phone

Call your broadband provider to get MAC Code

Here you can see contact phone numbers where you can request a MAC Code.
AOL 0844 499 5555
How to switch from AOL
BE 0808 234 8566
How to switch from BE
BT 0800 800 060
How to switch from BT
Demon 0845 272 2333
How to switch from Demon
Eclipse 07392 333301
How to switch from Eclipse
Madasafish 0844 395 0830
How to switch from Madasafish
Namesco 0845 363 3630
How to switch from Namesco
O2 0800 230 0202
How to switch from O2
Orange 0844 871 0079
How to switch from Orange
Pipex 0871 222 6366
How to switch from Pipex
PlusNet 0845 140 0200
How to switch from PlusNet
Post Office 0845 6003210
How to switch from Post Office
Sky 08705 515 515
How to switch from Sky
TalkTalk 0800 049 0049
How to switch from TalkTalk
Tiscali 0845 077 4488
How to switch from Tiscali
UK Online 0800 053 2222
How to switch from UK Online
Virgin ADSL 0845 045 0709
How to switch from Virgin ADSL
Virgin Cable 0845 045 0709
How to switch from Virgin Cable