What is a MAC code?

  • You use MAC code to switch broadband providers without a downtime on your internet connection.
  • MAC Is abbreviation for Migration Access Code and is 17-18 digit alphanumeric code.

How to get MAC code?

  • You need to call your broadband provider to get your MAC code - use the number listed below

Step-by-step guide to switch your broadband

Current provider:

New provider:

Your phone number:
 (more accurate)
OR Your postcode:



More on how to request a MAC code over the phone

Call your broadband provider to get MAC Code

Here you can see contact phone numbers where you can request a MAC Code.
AOL 0844 499 5555
How to get AOL MAC code
BE 0808 234 8566
How to get BE MAC code
BT 0800 328 6738
How to get BT MAC code
Demon 0845 272 2333
How to get Demon MAC code
Eclipse 07392 333301
How to get Eclipse MAC code
Madasafish 0845 140 6002
How to get Madasafish MAC code
Namesco 0845 363 3630
How to get Namesco MAC code
O2 0800 230 0202
How to get O2 MAC code
Orange 0844 871 0079
How to get Orange MAC code
Pipex 0871 222 6366
How to get Pipex MAC code
PlusNet 0845 140 0200
How to get PlusNet MAC code
Post Office 0845 6003210
How to get Post Office MAC code
Sky 08705 515 515
How to get Sky MAC code
TalkTalk 0800 049 0049
How to get TalkTalk MAC code
Tiscali 0845 077 4488
How to get Tiscali MAC code
UK Online 0800 053 2222
How to get UK Online MAC code
Virgin ADSL 0845 045 0709
How to get Virgin ADSL MAC code
Virgin Cable 0845 045 0709
How to get Virgin Cable MAC code
Zen 0845 058 9000
How to get Zen MAC code